Help Center

With subscription plans, unused pages roll over to subsequent months. When purchasing credits, usage has no expiration date and can be used until the credits are used up.

If you reach your monthly subscription limit, you can continue using the system. Additional pages will be billed at the end of the month. If you frequently exceed the limit, contact us at central@dijit.app to upgrade your plan and improve your rate per document.

With credits, once you reach the limit, the system will crash. To continue, purchase a new package or a monthly subscription on the credit card page. rates.

Yes, we have packages starting at €20 so you can use the system on a one-time basis or start a trial before purchasing a monthly subscription plan.

Dijit.app's document management software is a technology that combines OCR Pro with the most advanced AI to digitize data from physical documents or PDFs with the highest accuracy and speed, transferring the information in an organized manner to our system, which you can download to Excel or import into an ERP management system.

Yes, we have a mobile web version, which you can access through any internet browser on any mobile device. This version is primarily designed for uploading photos of paper documents, which will be processed in seconds, ready to be managed on the desktop version.

Dijit.app's document management software is designed to digitize data from incoming invoices, sales receipts, delivery notes, or any other business document. It's not a sales invoicing or POS system. However, we can integrate with your sales system, or you can upload sales data via Excel files or by uploading documents.

The intelligent document management software works by entering or dragging PDF documents or photos of scanned physical documents into the system, both in desktop and mobile web versions. Our OCR captures the data and our AI classifies the information and learns with each document processed.

Our software complies with the most rigorous data protection and cybersecurity. In addition, Dijit.app is a Microsoft Certified Partner and all documents and data will be stored in the Microsoft cloud.

Dijit.app's document management software can improve your business efficiency by automating the process of data entry of business documents, avoiding manual entry, saving time, reducing errors and allowing faster and easier access to information. Save 98% of time spent on manual document management work.

Our intelligent document management software can process a wide range of business documents, including invoices, tickets, purchase orders, delivery or receipt notes, forms, guides, ID documents, contracts and more. If it is not included in your plan, we can customize it to suit you.

Dijit.app's AI and OCR document management software allows for a number of users based on the selected pricing plan. There are two levels of access: administrator and sub-user. The administrator has full control and can assign sub-users, who will only have access to their imported documents. If you require more approval levels, we can customize it to suit you.

Our software integrates with any system through API, connections to SQL databases, file management, connections to web services or by importing information into Excel.

Thanks to the integration of OpenAI's GPT-4 AI and our OCR, our intelligent document management system achieves an accuracy of over 99.99% when scanning and processing original PDF data. For scanned documents or images, accuracy depends on image quality.

There are no contracts or permanences; the monthly subscription is renewed month by month, unless we develop customisations. In that case, the minimum contract would be 12 months.

Our Dijit.app AI OCR software is constantly updated to incorporate the latest advancements in OCR and AI technology, improving accuracy and user experience, ensuring you always have access to the best tools available.

We offer complete technical support and customer service to resolve any questions or incidents that may arise. In addition, we provide initial and ongoing training to ensure that users can take full advantage of all the features of our Dijit.app AI OCR program.

Yes, our software is multilingual and can process documents in a wide range of languages, including but not limited to Spanish, Catalan, Basque, Portuguese, French and English.

Of course. Our AI document management software with OCR is designed to grow with your business. It can handle an increase in document volume without sacrificing speed or accuracy.

Once you've registered and made your payment, you'll receive an email with the login link and credentials, as well as instructions for use and best practices. We recommend saving the link to your bookmarks.

If you're using Google Chrome, be sure to disable any translation extensions or plugins like "Google Translate" to avoid conflicts.

We believe that free is not valued, so we've created a 50-document package for €20 so you can try it out with your invoices and delivery notes, with no commitments, subscriptions, commitments, or additional costs.

Try Dijit.app now and start digitizing your documents.

The initial setup usually takes about 15 minutes. Once you've registered and made payment, your welcome email may take a few minutes to arrive, but don't worry, it always arrives.

If you have any questions, you can contact our support team at support@dijit.app, who are responsible for setting up your new account.

The limit is 10MB per file. When uploading images from a mobile device, this can be a problem, so if the images aren't loading, it could be due to their size.

We suggest setting your phone to minimize the size of the images. We're constantly working to ensure this doesn't become a problem for you.

The system is designed to process up to 250 documents at a time, although we recommend uploading batches of up to 50 documents to speed up the system and optimize performance.

With a normal internet connection, the total processing time should be less than 3 seconds. This can vary mainly depending on three factors: the size of your file, the amount of data included, and the number of pages in the document.

You will need to contact the support team at support@dijit.app by mail, with as much specification as possible.

We suggest attaching descriptive images of the problem to speed up the response and resolution.

If the document is not a genuine PDF, we suggest setting your scanner to achieve optimal quality and clarity.

For images, we recommend that the shot be overhead (from above), the document be straight, and all four edges be completely within the image. You won't have any problems with this configuration.

Dijit.app supports the following formats:

Documents: PDF

Images: JPG, JPEG, TIFF, PNG

We accept card and SEPA direct debit payments through Stripe, our secure payment platform.

For custom developments or large package purchases, we also offer bank transfer options.

If you reach your monthly subscription limit, you can continue using Dijit.app without any issues. We'll bill you separately for any additional documents you process during that month.

Yes, you can upgrade or downgrade your plan at any time, with 30 days' notice.

You just have to notify the administration email central@dijit.app and we will take care of the change.

You can export your processed data in unlimited amounts to Excel (XLSX) format, which is compatible with most business management systems.

Our system automatically backs up your information to ensure its security.

Additionally, you can select the documents you want at any time and download the original PDFs or images in a ZIP file.

Integration via Excel: The integration will depend on your ERP or accounting management system. We suggest contacting your ERP support team so they can explain the process in detail. Dijit.app can modify the Excel file format to perfectly match your needs.

API Integrations: If you have a development team, we'll provide the API free of charge. If development relies on our team, we'll assess your case and send you a financial proposal.

Yes, you can customize the extraction fields. Depending on your plan, this may be included or an additional cost.

Personalization is carried out by our team of specialists. If there is a cost, we will inform you in advance.

Yes, we can customize the downloadable Excel file template to suit your specific needs.

We can also customize our app design for Enterprise plan accounts. We'll assess each case to determine whether or not this will incur an additional cost.

Our document management software is designed to process any type of business document. Your specific documents will be evaluated by our support team.

Check your customization at central@dijit.app either Request a personalized consulting and demo meeting.

Yes, we comply with all the requirements of European privacy policies and the General Data Protection Regulation (GDPR).

You can review our full privacy policies here.

As official Microsoft partners, your data is securely stored in the Microsoft Azure cloud.

Your data will not be shared with third parties or artificial intelligence model providers for any reason.

Yes, due to privacy policies, your data may be stored for up to 48 months after you unsubscribe from the service.

You can request data deletion before this date by contacting legal@dijit.app.