Documentation/ Reading correction rules/ Calculating an empty line amount
Calculating an empty line amount
The supplier's document does not print the amount on each line. The lines are saved with a quantity and a price, but with a zero amount.
On this page
Symptoms in the documents
- Lines with a quantity and a price and with the amount at zero.
- The lines added together do not match the document's net amount.
How the rule works
The rule works the amount out as quantity times price, less the line's discount. On a return the result is negative.
Limits of the rule
- It does not change lines that already have an amount.
- It does not act where the quantity or the price is missing.
- Where the item has an agreed price, the agreed price applies.
Documents the rule applies to
The rule applies to documents processed after it is switched on. Documents already loaded are not changed: to put those right they have to be processed again or edited by hand.
How to request a correction rule
Rules are created by talking to Dijit IA. Two things are needed:
- The reference of a document where the error shows, the number in the list's ID column. The rule is built from that document, which has to belong to your company and have its supplier identified.
- The wrong figure and the right one, stating the line and the field. A precise description saves the back and forth: "the quantity is saved as 0 on every line and should be taken from the units column" works; "it does not read it properly" does not.
Dijit IA creates the rule for your company and says in the conversation what it has done. A document belonging to another company on the account cannot be used to create one.
Afterwards, check the result on that supplier's next documents. A rule that cannot find the figure leaves the document unchanged, so the risk is not that it fails: it is that it gets something wrong.