Help Center

In subscription plans, unused pages roll over to the following months. With credit purchases, usage does not expire and can be used until the units are exhausted.

If you reach the limit of your monthly subscription, you can continue using the system. Additional pages will be billed at the end of the month. If you exceed the limit frequently, contact us at central@dijit.app to upgrade your plan and improve the per-document rate.

With credits, once you reach the limit, the system will be blocked. To continue, purchase a new package or a monthly subscription on the pricing page.

Yes, we have packages starting at €20 so you can use the system occasionally or run a test before purchasing a monthly subscription plan.

Dijit.app's document management software is a technology that combines OCR Pro with the most advanced AI to digitize data from physical documents or PDFs with the highest accuracy and speed, passing the information in an organized way to our system, which you can download to Excel or import into an ERP management system.

Yes, we have a mobile web version that you can access through any internet browser from any mobile device. This version is mainly designed for uploading photos of paper documents, which will be processed in seconds and ready to be managed in the desktop version.

Dijit.app's document management software is designed to digitize data from received invoices, sales invoices, delivery notes, or any other business document, but it is not a sales invoicing or POS system. However, we can integrate with your sales system, or you can upload sales data via Excel files or by uploading the documents.

The intelligent document management software works by uploading or dragging PDF documents or photos of scanned physical documents into the system, both in desktop and mobile web versions. Our OCR captures the data and our AI classifies the information and learns from each processed document.

Our software complies with the most rigorous data protection and cybersecurity standards. In addition, Dijit.app is a Certified Microsoft Partner and all documents and data will be stored in Microsoft cloud.

Dijit.app's document management software can improve your business efficiency by automating the data entry process for business documents, avoiding manual entry, saving time, reducing errors, and enabling faster and easier access to information. Save 98% of the time spent on manual document management work.

Our intelligent document management software can process a wide range of business documents, including invoices, receipts, purchase orders, delivery or receipt notes, forms, guides, identity documents, contracts, and more. If it is not included in your plan, we can customize it to your needs.

Dijit.app's AI and OCR document management software allows a number of users based on the selected pricing plan. There are two access levels: administrator and sub-user. The administrator has full control and can assign sub-users, who will only have access to their imported documents. If you need more approval levels, we can customize it to your needs.

Our software integrates with any system through API, SQL database connections, file management, web service connections, or by importing information in Excel.

Thanks to the integration of GPT (OpenIA) and Sonnet (Anthropic) and our OCR, our intelligent document management system achieves accuracy above 99.99% in the digitization and processing of data from original PDFs. For scanned documents or images, accuracy depends on image quality.

There are no contracts or lock-ins; the monthly subscription renews month to month, unless we develop customizations. In that case, the minimum contract would be 12 months.

Our AI OCR program at Dijit.app is constantly updated to incorporate the latest advances in OCR and AI technology, improving accuracy and user experience, ensuring that you always have access to the best tools available.

We offer comprehensive technical support and customer service to resolve any questions or issues that may arise. In addition, we provide initial and ongoing training to ensure users can make the most of all the features of our AI OCR program at Dijit.app.

Yes, our software is multilingual and can process documents in a wide range of languages, including but not limited to Spanish, Catalan, Basque, Portuguese, French, and English.

Of course. Our AI document management program with OCR is designed to grow with your company. It can handle an increase in document volume without sacrificing speed or accuracy.

Once registered and payment has been made, you will receive an email with the access link and credentials, as well as usage instructions and best practices. We recommend saving the link in your bookmarks.

If you use Google Chrome, make sure to disable any translation extension or plugin such as "Google Translate" to avoid conflicts.

We believe that free things are not valued, which is why we have created a package of 50 documents for €20 so you can try it with your invoices and delivery notes, with no commitments, subscriptions, lock-ins, or additional costs.

Try Dijit.app now and start digitizing your documents.

The initial setup usually takes approximately 15 minutes. Once registered and payment has been made, the welcome email may take a few minutes to arrive, but don't worry, it always arrives.

If you have any questions, you can contact our support team at soporte@dijit.app, who will take care of setting up your new account.

The limit is 10MB per file. When uploading images from mobile, this can be an issue, so if the images do not upload, it may be due to their size.

We suggest configuring your mobile device so that the images are not so large. We are constantly working to make sure this is not a problem for you.

The system is designed to process up to 250 documents at once, although we recommend uploading batches of up to 50 documents to speed up the system and optimize performance.

With a normal internet connection, the total processing time should be less than 3 seconds. This may vary mainly due to three factors: the file size, the amount of data included, or the number of pages in the document.

You should contact the support team at soporte@dijit.app by email, with as much detail as possible.

We suggest attaching descriptive images of the issue to speed up the response and resolution.

If the document is not an original PDF, we suggest configuring your scanner to obtain optimal quality and clarity.

In the case of images, we recommend that the shot be taken from above, the document be straight, and all 4 edges be fully visible within the image. With this setup, you will not have any problems.

Dijit.app is compatible with the following formats:

Documents: PDF

Images: JPG, JPEG, TIFF, PNG

We accept card payments and SEPA direct debit through Stripe, our secure payment platform.

For custom developments or large package purchases, we also offer the option of bank transfer.

If you reach the limit of your monthly subscription, you can continue using Dijit.app without any issues. We will bill you separately for all additional documents you process during that month.

Yes, you can increase or decrease your plan at any time, with 30 days' notice.

Just notify the administration email central@dijit.app and we will take care of the change.

You can export your processed data without limits in Excel (XLSX) format, which is compatible with most business management systems.

Our system performs automatic backups of your information to ensure its security.

In addition, at any time you can select the documents you want and download the original PDFs or images in a ZIP file.

Integration via Excel: The integration will depend on your ERP or accounting management system. We suggest contacting your ERP support team so they can explain the process in detail. Dijit.app can modify the Excel file format so it fits perfectly with the one you need.

API integrations: If you have a development team, we will provide the API at no cost. If the development depends on our team, we will assess your case and send you a commercial proposal.

Yes, you can customize the extraction fields. Depending on your plan, this may have an additional cost or be included.

The customization is carried out by our team of specialists. If there is a cost, we will let you know in advance.

Yes, we can customize the Excel download template according to your specific needs.

We can also fully customize the design of our application for Enterprise plan accounts. We will assess each case to determine whether there will be an additional cost or not.

Our document management software is designed to process any type of business document. The specific documents in your business will be evaluated by our support team.

Request your customization at central@dijit.app or request a consulting meeting and personalized demo.

Yes, we comply with all requirements of European privacy policies and the General Data Protection Regulation (GDPR).

You can review our full privacy policies here.

As official Microsoft partners, your data is securely stored in the Microsoft Azure cloud.

Your data will not be shared with third parties, nor with artificial intelligence model providers, under any circumstances.

Yes, under privacy policies, your data may be stored for up to 48 months from the termination of your service.

You can request data deletion before this date by contacting legal@dijit.app.